How to Send Videos in a Text Message

First, you’ll need to set up the texting feature if you haven’t already done so. Check out our video tutorial here: Set up WiseSMS Tutorial. Now you’re ready to send out text messages through your CRM!

(You can send a single text message to a contact from a Contact Summary page. Each text message you send costs 1 WiseSMS credit. If a contact messages you back, whether by phone or text message, it costs 0 WiseSMS credit.)

To Add a Video to a Text Message:

1. Click the Contacts drop-down, then Contact List.
2. You can run a search for a certain category, a particular source, or an Advanced Search; click Go after making your selection(s).
3. Click the “Select All” box above the names on your contact list to place a checkmark in front of every name or individually check the names.
4. At the top of the page, click on the “Actions” menu, and select “Send Text.”
5. Enter the message, and once you are ready to add your video, click the grey bubble icon beneath the body of your text message.
6. Here, you can Upload a video/image from your device/computer or select a Saved Video, BombBomb video, or saved Image. (Note: The video will be limited to 40 seconds or less.)
7. Once the video/image is processed, it will alert you.
8. It is recommended that you send a test to yourself to make sure the video/image is not too large to send.
9. Hit Send, and that’s it! 

*Texting Tip: We recommend 320 characters for the best deliverability rate; however you can do up to 1600 characters.